Frequently Asked Questions
Everything you need to know about our sustainable apparel and services.
What is the Finisterre Lived & Loved repair service?
We believe in making gear that lasts. Our Lived & Loved service offers professional repairs for your Finisterre garments, from patching wetsuits to fixing knitwear, helping to keep your clothes in use for longer.
How long does shipping take and what are the costs?
Standard UK delivery typically takes 3-5 working days. We offer free standard shipping on orders over £150. International shipping times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 28-day return period for all unused items in their original packaging. Please use our online portal to generate a return label. Note that for hygiene reasons, swimwear and underwear must have the protective seal intact.
Are your products sustainably sourced?
As a certified B Corp, sustainability is at our core. We use organic cotton, recycled polyesters, and traceable wool. We are committed to transparency in our supply chain and reducing our environmental impact.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service for personalized advice.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also pay via PayPal, Apple Pay, Google Pay, or use Klarna for interest-free installments.